Shipping Policy

Thank you for shopping with us. Please review our Shipping Policy below to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).

Please note that processing time is separate from shipping time and may vary during peak seasons or promotional periods.

2. Shipping Destinations

We currently ship to select domestic and international destinations. If your location is not available at checkout, please contact us for assistance.

3. Shipping Rates & Delivery Times

Shipping costs and estimated delivery times will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic orders: 5–10 business days

• International orders: 7–20 business days

Delivery times are estimates only and may vary due to customs clearance, carrier delays, or factors beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to become available.

5. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or fees imposed by the destination country. These charges are non-refundable.

6. Incorrect Address

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.

If a package is returned to us due to an incorrect address, reshipping fees may apply.

7. Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers, customs, or events beyond our control.

If your package is marked as delivered but not received, please contact your local carrier first. If you need further assistance, you may contact us at the email below.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged item and packaging. We will review the case and offer a replacement or refund where applicable.

9. Multiple Shipments

In some cases, orders containing multiple items may be shipped separately. You will receive tracking information for each shipment if applicable.

10. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on this page.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

📧 Email: support@beadcrafted.com